Understanding your practice financials, and having secure systems in place by which to manage them, has never been more essential. In this 1 day course Chris Barrow will help you understand the most important elements of financial analysis in dental practice management.  He will demonstrate how your analysis of Key Performance Indicators can allow owners and managers to keep the business on course to meet your financial targets.  He will demonstrate the common pitfalls and mistakes which lead to profit-leakage.  And he will provide you with a complete financial package that you can use your ‘next day’ in practice.

This course is suitable for both Practice Principals and Practice Managers, or whoever carries the financial responsibilities in your business.

Being a TCO is an opportunity for dynamic career progression.  It is also the potential answer to the successful engagement between practice and patient, in a way which supports everyone involved, smoothing both the workflow of the dental team and the journey for the patient.

Adele Holland is a highly engaging and successful Treatment Co-ordinator.  Still operating in this role herself, she fully understands the day to day demands of the TCO in today’s practice, the modern aspects of its’ deployment with the introduction of digital technologies, and how this role can be successfully integrated into practice systems. 

On this 1 day course she will deal with the active engagement of the TCO in the patient’s journey from first interaction with the patient, through the steps to the completion of treatment, and forward into ongoing care.  She will unpack the practicalities of the role, the means of enhancing patient confidence and comfort, and the benefits for both the patient and the whole dental team when you successfully integrate this relationship management system into your workflow.